My shop rateable value seems higher than my neighbours. What can I do?

Checked against the rating list and the rules in force as at 2026-08-23.

In short

Compare the rate per square metre, not the headline figure. A bigger unit should carry a bigger rateable value, so two neighbours with very different totals may be valued identically. What matters is the rate per square metre applied to your trading area, and whether the floor area and zoning the Valuation Office used are right for your premises.

Why the headline figures are not comparable

Rateable values are built up from a rate per square metre applied to your trading space, adjusted for how usable each part of it is. A shop with twice the floor area carries roughly twice the value at the same rate.

So the comparison worth making is the rate per square metre, against premises of the same kind on the same street. That figure appears only in the detailed valuations, one property at a time, which is why almost nobody makes it.

We have worked it out for every retail, hospitality and leisure premises in London, so your premises page shows where you sit against comparable neighbours on your own street.

Above the median is a reason to look

Streets are not uniform. A corner unit with two frontages, a deeper sales area, or a position at the busier end of a parade can legitimately carry a higher rate.

What gets a valuation corrected is a factual error in how the property was measured or described. A view that the figure feels high will not do it.

The Valuation Office decides whether there is a factual error.

The route runs through the Valuation Office

This is the one correction that does not go through your council. Rateable values are set by the Valuation Office, and changing one runs through their Check and Challenge process. That is a different body, a different route, and a much longer timescale than fixing a relief or a billing code.

It also runs both ways. A challenge opens the valuation for review, and a review can conclude the figure should be higher. That is a real risk on a property altered or extended since it was last measured.

What your premises page shows

Your rate per square metre, the median and range for comparable premises on your street, how many comparables sit behind that median, and your floor area as published.

We put no money figure on this one. A challenge can move a valuation either way, so an optimistic number would be misleading.

If the comparison does look out of line, the next step is checking the measurements and the zoning against the property as it stands today.

One flat fee: 10% of the savings we secure, confirmed in writing by the council. Nothing saved, nothing to pay.

If there's nothing to save, we say so.

Not sure how it applies to you?

Send a photo of your rates bill and we’ll tell you the same day whether there is anything to recover. WhatsApp 07594 933857.

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Sources: Check and challenge your business rates valuation (GOV.UK) · How business rates are calculated (GOV.UK)

The numbers behind this, borough by borough

Each borough page carries the spread of rateable values and the value per square metre, by type of premises. It also ranks the most expensive streets in the borough. Those aggregations are ours.

Related questions

We checked 109,537 London retail and hospitality premises against the 2026 rating list — seeing your street’s figures is free, no sign-up.