One fee, contingent on result. There is no hourly rate, no retainer, and no survey fee.
| Who does the work | What it costs |
|---|---|
| A typical rates consultant | 20–50% of the saving, as published by other UK providers |
| AIDO MIND | 15% of savings the council confirms in writing — nothing otherwise |
| Doing it yourself | Free — your own time, on the official GOV.UK routes |
Fee ranges as published on other providers’ websites, August 2026. We tell you when the DIY route is all you need.
Looking for the short version? See no win, no fee business rates review in London.
None of this requires an account, a card, or a commitment. If there turns out to be nothing to recover, that’s where it ends and you owe nothing.
Making the claim and seeing it through. That means assembling the evidence, putting it to the council or the Valuation Office, and staying with it until the confirmation is in writing. It takes knowledge and time, and it is the only part you pay for.
Money the council confirms in writing: a refund paid to you, a relief granted, or a reduction in what you are billed. Estimates and projections do not count. If it is not in writing from the council, there is no fee.
That depends on the type of claim. It is set out in the letter of engagement, which you see before you sign anything. A single figure posted here would be wrong for half the cases.
Then we tell you so and there is nothing to pay. If there's nothing to save, we say so. You keep the written note either way.
For some of it, yes, and we’ll tell you which parts. Small Business Rate Relief is a form on your council’s website and it costs nothing to submit. Where that is all there is to it, we say so. The choice is then between your own time and 15% of what the claim recovers.
No. No deposit, no monthly fee, no charge for the review. The fee falls due only after the council has confirmed the saving in writing.
AIDO MIND Limited, company number 15422883, registered at 5th Floor, 167–169 Great Portland Street, London W1W 5PF. Alan Fang handles the work. We are rates and reliefs specialists, not solicitors or accountants. Where a matter needs one, we refer it rather than take it on.
Your address is enough to start. WhatsApp 07594 933857 reaches James, assistant to Alan Fang.
If there's nothing to save, we say so. James replies personally within one working day, usually sooner. We reply by WhatsApp, text or email, never a cold call. No mailing lists.