Each premises page gives the rateable value from the 2026 rating list, the floor area, and the rate per square metre behind it. It shows how that rate compares with the rest of your street for the same kind of use. It also shows how the valuation moved at the last revaluation. On top of those figures sits a flag.

Flag	What it means
In the SBRR band	The rateable value falls inside the Small Business Rate Relief band. That doesn’t mean the relief is missing from your bill. Most of the time it is already there, and only the bill shows it.
Above the street median	The rate per square metre sits above comparable premises on the same street. Higher isn’t necessarily wrong. It is a reason to look at the evidence behind the valuation.
Nothing flagged	Nothing in the public record stands out. Your bill may still hold something the record cannot show.
Needs your bill	The public record can’t take it further. Send a photo of the bill and we’ll look within one working day, usually sooner.

Why a premises page gives a conditional figure

The public record shows what your property is. Only your bill shows what you are charged for it. The bill carries the multiplier applied, the reliefs already on there, whether the premises is empty, and whether a cap is holding the total down. We checked our own figures against real bills. Most premises that look like they are owed something already have the relief. So each figure on a premises page is written as a condition: what an item is worth if it is not already on your bill. Your bill turns that into a number you can bank.